FAQs
What is consignment?
Unlike traditional thrift and second-hand stores that receive donated items, consignment stores sell clothes and furnishings on behalf of their clients who earn a percentage of the sales. This means that the store and the clients have a contract that states we as a business will price, display, and sell their gently used items. Finders Keepers creates a curated and elevated consignment shopping experience for our customers that sets us apart.
Why choose Finders Keepers?
For over 40 years, Finders Keepers has been Atlanta’s trusted leader in clothing and furniture consignment. Our reputation is built on experience, integrity, and results.
We make consignment simple and stress-free. From expert pricing to professional merchandising and strategic marketing, our team handles every detail so you don’t have to. Your items are presented beautifully — both in-store and online — to maximize visibility and sell-through.
With a highly engaged email community of over 18,000 subscribers and consistent digital marketing across multiple platforms, we actively promote new arrivals and curated selections every week.
Our results speak for themselves: we sell approximately 92% of the items we accept, and most sell within the first few weeks.
At Finders Keepers, you are choosing proven expertise, strong marketing reach, and a secure, professional way to sell your quality pieces — with a team that treats your items like their own.
What are your hours of operation?
Our Clothing Store is open:
Monday-Saturday 10am – 7pm and Sundays 12pm – 5pm
Our Furnishings Store is open:
Monday-Saturday 10am-6pm and Sundays 12pm-5pm
When may I bring items to consign?
Items are accepted Monday – Saturday at both locations from 10am – 5pm
We do not accept consignments on Sundays
No appointment is required
What is the process to consign?
Clothing: Consignment is on a first come first served basis. No appointments are needed. Bring up to 30 freshly laundered items of the correct season. Please see the section on our website about brands we accept and brands we do not accept.
Items can be brought in on hangers (you will get your hangers back) or folded into a box or bag. Items should not be brought in trash bags or suitcases. We will go through your items as quickly as possible while you wait. Wait times vary but typically they are not longer than 15 minutes on average. Consignment contract period is 75 days.
Link to clothing contract
Furniture & Home Décor: For large furniture pieces: submit a photo for pre-approval to finderskeepersfurnishings@gmail.com or text photos to 470-637-6141. This allows us to ensure that your items meet the preferences of our clientele before you visit us. In addition, please review our consignor contract and guidelines, brands and styles we love, on our website. Consignment contract period is 90 days.
For décor items, you can bring them in during consignment hours, no appointment is needed.
Link to furnishings contract
What is the percentage split of the sale price?
$1-$49 – 40% to consignor, 60% to the store
$50-$99: $45% to consignor, 55% to the store
$100 and over: 50/50 split
Clothing & luxury items over $200: 60% to consignor, 40% to store
How will I be paid?
You can collect your funds anytime during business hours, your balance is cumulative across both locations. We give cash for balances of $49 and under and a check for $50 and above. In addition, we offer direct deposit, which you can set up via your consignor portal. ACH payments are initiated on the last business day of each month for cumulative balances over $75. In addition, you can always use your store credit against purchases at either of our locations.
Can I use my store credit for online purchases?
At this time, store credit can only be used for in-store purchases.
What happens to my items when the contract period ends?
Once the contract period ends, your items will be subject to donation. You are welcome to come and pick up your items anytime and have them returned to you before the contract period ends. We recommend about 3-5 days prior to the expiration date.
If donated, we donate to several charities including:
Eula Clay Street Ministry serving our local community
P. Phashions Foundation
How do I log in to my consignor portal?
Do you offer pick-up and delivery service for furniture items?
No, we do not, for liability reasons. We can refer you to licensed and insured movers. If you purchase a large piece of furniture, please bring help if you plan to load it yourself. Finders Keepers will in no way be held responsible or liable for any damage that may occur in transport or while items are being loaded or unloaded.
We offer a three-day grace period for pick up from the date of purchase.
How are luxury items authenticated?
Finders Keepers, Inc. exclusively sells 100% authentic designer luxury items and does not accept, sell or tolerate counterfeit items. Our mission is to be Atlanta’s leading source for authentic pre-owned handbags, shoes, and accessories. All items go through an extensive authentication process. We use Entrupy and Real Authentication that authenticates our luxury pieces, they are leaders in the authentication industry. Each item comes with a Certificate of Authentication.
What is your return policy?
Please note that all sales are final. As we are selling on behalf of our consignors, refunds and exchanges will not be permitted.
Do you ship?
Clothing items we are happy to ship, you have this option at check out or in-store pick up.
Furniture items, we offer in-store pickup and can recommend local furniture delivery services; we do not provide shipping services. If you require shipping, we are happy to cooperate with any third-party shipping company you choose to hire. Any agreements or claims related to shipping, including damage, delays, or losses, must be resolved directly with the third-party shipping company. Finders Keepers is not responsible for issues or additional shipping that may arise after an item leaves our store.